Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of the HeartbeatAI website located at heartbeatai.vc, our web application, and any related products and services (collectively, the “Service”), provided by HeartbeatAI (“HeartbeatAI,” “we,” “us,” or “our”). By accessing or using the Service, or by submitting an application to our private beta, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility and accounts

You must be at least 18 years old and capable of forming a binding contract to use the Service. If you use the Service on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms, and “you” refers to that entity. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly of any unauthorized use.

2. Private beta

The Service is currently offered as an invitation-only private beta. Submitting an application does not guarantee access, and we may accept or decline applications at our sole discretion. Beta features are provided for evaluation, may change or be discontinued at any time, and may contain errors. We may ask you for feedback; you grant us the right to use any feedback you provide without restriction or obligation to you.

3. The Service

HeartbeatAI uses artificial intelligence to help founders prepare fundraising materials — including pitch decks and investment memos — and to automate investor outreach, including sending emails, drafting replies, and scheduling follow-ups to contacts that you provide. We may modify, suspend, or discontinue any part of the Service at any time.

4. Your content

You retain all ownership rights in the materials you upload or submit to the Service, including documents, pitch decks, financial information, notes, and investor contact lists (“Your Content”). You grant HeartbeatAI a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, and transmit Your Content solely as necessary to provide, maintain, and improve the Service for you.

You represent and warrant that you have all rights necessary to upload Your Content and to authorize us to use it as described in these Terms, and that Your Content does not infringe or violate the rights of any third party or any applicable law.

5. Email outreach

When you connect an email account and launch outreach, you authorize HeartbeatAI to send messages, drafts, and follow-ups on your behalf, from your account, to the recipients you designate. You are solely responsible for:

• ensuring you have a lawful basis to contact every recipient on your lists;
• the content of all messages sent from your account, whether written by you or generated by the Service and approved or auto-sent under your settings;
• complying with all applicable laws governing commercial email and electronic communications, including the CAN-SPAM Act, CASL, and GDPR/ePrivacy rules where applicable; and
• complying with all securities laws applicable to your fundraising, including any restrictions on general solicitation.

We may limit sending volume, pause sequences, or suspend outreach features to protect deliverability, recipients, or the integrity of the Service.

6. AI-generated output

The Service generates content using machine-learning models (“Output”). As between you and HeartbeatAI, and to the extent permitted by law, you own the Output generated for you. Output may be inaccurate, incomplete, or similar to content generated for others. You are responsible for reviewing all Output — including any financial figures, projections, claims, or statements — for accuracy before it is shared with any investor. Nothing produced by the Service constitutes legal, financial, investment, or tax advice.

7. Acceptable use

You agree not to:

• use the Service to send spam, unsolicited bulk messages, or messages to recipients who have opted out;
• upload or generate content that is false, misleading, fraudulent, defamatory, or that misrepresents your company, its financial condition, or its prospects;
• impersonate any person or entity or misrepresent your affiliation with any person or entity;
• upload malware or interfere with, disrupt, or attempt to gain unauthorized access to the Service or its systems;
• scrape, reverse engineer, or attempt to extract the source code or models underlying the Service, except as permitted by law;
• use the Service to build a competing product; or
• use the Service in violation of any applicable law or regulation.

8. Intellectual property

Excluding Your Content and Output, the Service and all related software, design, text, graphics, logos, and trademarks are owned by HeartbeatAI or its licensors and are protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes. All rights not expressly granted are reserved.

9. Third-party services

The Service may integrate with third-party services, such as email providers, file storage, and AI model providers. Your use of those services is governed by their own terms and policies, and we are not responsible for their availability, content, or practices.

10. Confidentiality

We treat Your Content as confidential and will not disclose it to third parties except to our service providers who need access to operate the Service and are bound by confidentiality obligations, as required by law, or as you direct (for example, by sending materials to investors). See our Privacy Policy for more detail.

11. Termination

You may stop using the Service at any time. We may suspend or terminate your access at any time, with or without notice, including if you violate these Terms or if we discontinue the beta. Upon termination, your right to use the Service ends; Sections 4 (license limited to wind-down), 6, 8, and 12–17 survive. You may request export or deletion of Your Content as described in our Privacy Policy.

12. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY OUTPUT WILL BE ACCURATE. WE MAKE NO GUARANTEE THAT USE OF THE SERVICE WILL RESULT IN INVESTOR MEETINGS, INVESTMENT, OR ANY PARTICULAR FUNDRAISING OUTCOME.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HEARTBEATAI AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, FUNDING, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100).

14. Indemnification

You agree to indemnify and hold harmless HeartbeatAI and its affiliates, officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of Your Content, messages sent from your account through the Service, your violation of these Terms, or your violation of any law or the rights of a third party.

15. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Delaware, and you consent to their personal jurisdiction.

16. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

17. Contact

Questions about these Terms? Contact us at legal@heartbeatai.vc.